Learn and become better at your job

Participate in a fully professional, social, engaging and interactive online school. Get the learning experience you deserve.      

Benefits of our training programs

Increased Efficiency


Staff training in clinic systems helps make processes more efficient, reducing delays and improving patient flow. It also lowers the chances of mistakes in areas like medical records, scheduling, and billing, which can prevent costly errors and legal problems.

Higher Staff Morale and Job Satisfaction

Training boosts employee confidence by giving them the skills to do their jobs well. It also shows the clinic cares about their growth, increasing job satisfaction and loyalty. Plus, training helps improve teamwork by bringing staff together to learn and collaborate.

Compliance and Risk Management

Training helps dental clinic staff follow important regulations like HIPAA and OSHA, reducing the risk of fines or legal issues. It also teaches infection control practices, such as sterilisation and hygiene, to keep the environment safe for both patients and staff.

At the end of this self-paced course, you will learn how to

  • Navigate and use the Core Practice System

Learn how to efficiently use the system’s features for daily tasks.

  • Manage patient records securely
Input, update, and access patient information in compliance with privacy laws.

  • Schedule appointments and manage patient flow
Book, reschedule, and optimise appointments to keep the clinic running smoothly.

  • Process billing and insurance claims
Create invoices, handle payments, and submit insurance claims correctly.

  • Generate reports to track clinic performance
Produce reports on appointments, finances, and patient treatment to help manage the clinic.

  • Improve clinic operations and patient service
Use the system to streamline tasks, reduce errors, and enhance the patient experience.

Support Certification Pathway

Foundational Concepts

This certification includes courses on understanding cultures in Australia, learning basic dental procedures, exploring a virtual clinic tour, basic customer service, and building strong relationships with clients. These courses are designed to better assist our clients and help them use our system on a day-to-day basis.

Core Practice Basic

This certification covers the basic features of our system and how to use them to better assist our clients. It teaches you how to navigate the system effectively, ensuring you can provide the best support and service to clients. By mastering these features, you will be better equipped to navigate the system efficiently and provide tailored assistance.

Core Practice Advanced

This certification covers advanced features of our system, providing in-depth training on how to use them effectively. It goes beyond the basics, teaching you how to navigate and apply more complex tools and functions to optimise system usage. By mastering these advanced features and processes, you'll be able to maximise the system's potential and improve efficiency in your work.